Client acquisition tool: targeted advertising on Facebook/Instagram
KEY DATA:
- Niche – dental clinic
- Product – general dentistry and aesthetic restoration
- Landing pages - Instagram
- A network of dental clinics in Kyiv with 3 branches
MAIN CHALLENGE:
- High market competition, low brand awareness, and an unstable flow of new patients.
WHAT WAS DONE?
- Ran an in-depth target audience analysis and split it into segments (emergency care, planned treatment, aesthetic dentistry)
- Built separate ad campaigns for each segment with different messaging
- Implemented UTM tags and set up a CRM system to track lead sources
- Developed special offers for new clients (free consultation, discount on the first visit)
- Launched retargeting for website visitors
WHAT RESULTS DID WE GET?
( period 03/27/2024 - 01/27/2025 )
- Ad spend: $10,170
- Average cost per lead: $1.50
- Number of leads: 6,780
- Patient conversion rate: 28%
- ROI: 230%
Anton